Car hire in Alicante airport

Special instructions for the pick-up:

Online check-in 24 hours prior to collection is mandatory for the Meet and Greet service. Once you have collected your luggage, call us to notify us of your arrival and go to the +2 floor following the ‘Departures’ signs. Telephone number to pick-up the vehicle +34 686 702 361 The meeting point is across the street from STARBUCKS COFFEE outside the terminal building. A Top Gear employee in bright orange clothing will be able to help you. He will check your documentation, the payment and the signing of the contract. And now you can enjoy the car!

Special instruction for return the car:

You only have to drop-off the vehicle to us at the same point that you picked it up in the ‘Departures’ area of the airport.

Make sure to do it on the date and time of the contract.

Remember to call us 10 minutes beforehand to notify us of the delivery. Telephone number for the return +34 686 702 361

We will check that the gasoline level is correct and that the car is in good condition.

Yes, you can choose from these seat categories:

• Baby seat G-0 (0-9kg) up to 1 year old (40-80cm)
• Child seat G-1 (9-18kg) from 1 to 4 years (70-105cm)
• Booster seat with a backrest G-2 (15-36kg)  from 4 to 12 years (100-135cm)
• Backless booster seat  G-3 (22-36kg)  (125-150cm)

Yes you can, but please do it with pet carrier, otherwise a fee for special cleaning will be applied.

Special cleaning: if the lessee returns the vehicle in a filthy condition (vomit, rubbish, sand, dog hair, fur or feathers from other pets, etc.) or if it smells bad (it is prohibited to smoke inside the cars) TopGear Mobility shall charge a fee of between €30 and €150.(excluding taxes).

No, you can’t. Smoking is completely forbidden and in the case this happens a fee for special cleaning will be charged.

Special cleaning: if the lessee returns the vehicle in a filthy condition (vomit, rubbish, sand, dog hair, fur or feathers from other pets, etc.) or if it smells bad (it is prohibited to smoke inside the cars) TopGear Mobility shall charge a fee of between €30 and €150.(excluding taxes).

Please inform TopGear Mobility (contact-us) about the crash, theft, breakdown, fire or act of vandalism affecting the vehicle inmidiately.  

You (the main driver), in the event of a crash, shall send TopGear Mobility, within forty eight hours after the accident happened, all the data about the other party and any possible witnesses, by filling in an accident report called the ‘Declaración Amistosa de Accidente’ (Mutual Declaration of the Accident Report) stating the license plate number, the name and the address of the other party, the circumstances of the collision, a sketch of the accident, the name of the insurance company and, whenever possible, the insurance policy number, which is all signed by both  drivers involved in the accident.
Please, DO NOT abandon the rental vehicle, without taking the appropriate measures to protect it.

Yes, you can. Here is our cancellation policy:

“Cancellation conditions for prepaid reservations: To obtain a refund of the prepaid amount. If you book with TopGear directly and you cancel more than 48 hours in advance, you will get a full refund. If the cancellation is made between 48 hours and 24 hours before your arrival, a 50% refund will be made. If the cancellation is within 24 hours before your arrival, no refund is applied. If the reservation is prepaid to a third company (intermediary), TopGear is not responsible for refunding the amount. You have to contact your agency”

If you want to cancel or modify your booking please contact us.

If you need help with a booking you can send us an email to info@topgearmobility.com,

You can also call or send a Whatsapp mesage to this number: +34610171285

Special instruction for drop-off:

You must return the car to the same office where it was provided (you will find a QR sticker inside the windscreen) Make sure to do it on the date and time of the contract, if you are ahead of the schedule established in hours or even days, please contact us so that we can assist you without waiting.

It is important that you return the car with the same level of gasoline with which it was delivered, as well as the interior cleaning of the vehicle.

Google Maps location: https://goo.gl/maps/TM7RUzTCdDKNnnWY7 Carrer del Canal de Sant Jordi, No. 15. Poligono de Son Oms – Palma – (07199)

If you have any questions or need to make any changes to your reservation, contact us +34 634306431.

Special instructions for the pick-up in Mallorca:

Once you have collected your luggage, or if you have not checked luggage, let us know shortly before leaving the terminal, by phone at +34 634 306 431
The meeting point is in front of the arrivals building on the ground floor. Leave the terminal through exits B or C and cross the street under the bridge towards the airport parking building to the Parking G.
Google Maps location: https://maps.app.goo.gl/DVjoTuQZtgUqmbXU7
Look for our Top Gear Mobility mini bus or one of our operators in bright orange gear.
The minibus will take you to our office in less than 10 minutes.

You can pay online (on the web or with a payment link) or upon arrival. We only accept Credit/Debit cards. (All website reservations will be partially or completely prepaid)

Cash is not accepted.

Meet and Greet: One of our friendly staff will meet you directly at the airport terminal with your car. (Only available at Alicante Airport)

No, we do not take any deposits. The price you see is the price you pay.

We include in our rentals unlimited kms, full protection with zero excess, no extra costs, no deposits required, 1 free extra driver, and meet and greet service (only available in Alicante Airport)