Special Instructions for Pick-up
Once you have collected your luggage, or if you have not checked any luggage, please let us know shortly before leaving the terminal by calling +34 634 37 38 52. The meeting point is in front of the arrivals building, on the ground floor. Leave the terminal through exits B or C and cross the street under the bridge towards the airport parking building, heading to Parking G. Google Maps location: https://maps.app.goo.gl/DVjoTuQZtgUqmbXU7. Look for our Top Gear Mobility minibus or one of our operators in bright orange gear. The minibus will take you to our office in less than 10 minutes.
Special Instructions for Drop-off
You must return the car to the same office where it was collected (you will find a QR sticker on the inside of the windscreen). Please make sure to do so on the date and time stated in the contract; if you are ahead of schedule by hours or even days, please contact us so we can assist you without delay. It is important that you return the car with the same fuel level it had at pick-up, as well as with the interior cleaned.
Maps location: https://goo.gl/maps/TM7RUzTCdDKNnnWY7.
Carrer del Canal de Sant Jordi, No. 15, Polígono de Son Oms – Palma – (07199).
Leaving the Car at the Airport
When you drop off your car, if you need the shuttle service to pick you up, or if we need to take you to the airport, and you need to leave your car there, please park it in the car park above the coffee bar as you exit the airport, on the 3rd or 4th floor. Leave a photo showing the exact location so that the parking space number is clearly visible. Also, take a photo of where you have hidden the key — you can leave it inside the car, under a wheel, or somewhere similar — and send it to us via WhatsApp or Gmail. We will send you a confirmation once we have collected the car.
